Check available real balance.
Convert real balance into a clean cashout request
Withdrawal intent starts after a good session, but the request only moves smoothly when real balance, wagering status, verification and payment details line up.
The page explains what blocks cashout and what to prepare before clicking: matching account data, MXN amount, method, document status and any remaining bonus conditions.
Routes to withdraw winnings
| Bank transfer: withdrawal to a verified account |
| Card: available depending on method used |
| Local wallet: mobile option if enabled |
| Support: help for withdrawals under extra review |
Withdraw when balance is real
Before requesting withdrawal, separate real balance from bonus balance and confirm no active wagering remains.
Before requesting a withdrawal, check verification, available balance, pending wagering, method limits, account holder details and estimated review time.
Verification before cashout
G777 may ask to confirm identity, payment method and account details before releasing winnings. Keep clear documents to avoid delays.
How to request a withdrawal
Complete active wagering.
Open Withdrawals.
Choose method and amount.
Confirm the request and follow status.
Before requesting withdrawal
Before requesting a withdrawal, check verification, available balance, pending wagering, method limits, account holder details and estimated review time.
A withdrawal with incomplete details can return to review. Align method, name, MXN amount and documents before requesting.
Why is a withdrawal under review?
Verification, wagering, payment details or account matching may be missing.
Can I withdraw bonus balance?
Only when conditions convert that balance into available real balance.
What details come before cashout?
Name, method, MXN amount, real balance and document status.